Bitpin Exchange Review 2025: Features, Security & Fees

Key Takeaways

• Bitpin is Iran’s home‑grown crypto exchange, launched in 2020 and built for the local market.
• It stores the bulk of user funds in cold storage and enforces two‑factor authentication.
• Supported assets include Bitcoin (via Lightning Network), Ethereum, Binance Smart Chain, TRON and USDT, plus native Toman pairs.
• Mobile app has 100k+ downloads, a 3.9‑star rating and features real‑time price updates, gift‑card creation and basic market analysis tools.
• Fee details are vague, so cost‑conscious traders should compare with global platforms before committing.

When it comes to Iranian crypto platforms, Bitpin is a crypto exchange launched in 2020 that serves the Iranian and broader Middle‑Eastern market. It supports Toman and popular coins such as Bitcoin (BTC), Ethereum (ETH), and stablecoin USDT. This Bitpin review walks through its security, features, fees and how it measures up against the big international names.

What is Bitpin?

Bitpin positions itself as a regional gateway to digital assets for Iranian users. The platform offers spot trading, a built‑in wallet and a simple fiat‑on‑ramp that converts Iranian Toman into crypto and back again. Because sanctions limit access to foreign exchanges, Bitpin fills a practical gap: locals can buy Bitcoin, Ethereum or USDT without needing a foreign bank account.

Security & Custody

The exchange’s security architecture revolves around three core pillars:

1. Cold storage. Approximately 95% of user balances are kept offline, reducing exposure to online hacks.
2. Two‑factor authentication (2FA). Every login requires a password plus a time‑based one‑time code, usually generated by Google Authenticator.
3. Device‑level encryption. The mobile app encrypts private keys on the device and never exposes them to the server.

The development team markets Bitpin as an “unhackable platform,” but the usual advice still applies: use a strong, unique password, enable 2FA and store large holdings in an external hardware wallet.

Trading Features & Supported Assets

Bitpin’s market coverage focuses on the most widely used blockchains. The current list includes:

• Bitcoin Lightning Network (BTC‑LN) - fast, low‑fee BTC transfers.
• Ethereum (ETH) - standard ERC‑20 tokens.
• Binance Smart Chain (BSC) - BEP‑20 token support.
• TRON (TRX) - popular for meme tokens.
• Tether (USDT) - stablecoin pegged to the US dollar.
• Native Toman (IRR) pairings that let users trade directly against their local fiat.

Unlike many global exchanges, Bitpin does not currently offer derivatives, margin trading or advanced order types like iceberg or trailing stop orders. The focus remains on straightforward spot transactions and a basic wallet.

Mobile App Experience

The Android app, available on Google Play, has crossed the 100000‑download mark and holds a 3.9‑star rating based on more than 1700 reviews (June2025). Users praise its reliability - one reviewer wrote, “Bitpin never deactivates the purchase and sale of currency.” The app includes:

• Live price tickers that update by the second.
• Gift‑card creation for crypto transfers without fees.
• Basic charting tools (candlestick, volume) for market analysis.
• One‑click conversion of “dust” balances into usable amounts.
• 24‑hour customer‑support chat embedded within the app.

Regular updates (last on 9June2025) suggest an active development team responsive to user feedback.

Fees & Cost Transparency

One of the most noticeable gaps in public information is Bitpin’s fee schedule. The website does not publish a detailed table of maker/taker rates, withdrawal fees or deposit charges. Based on anecdotal user reports, typical taker fees appear to sit between 0.2% and 0.5% for spot trades, while withdrawals of Bitcoin via Lightning are charged a flat 0.00001BTC. Because exact numbers are not official, traders who prioritize low costs should verify fees on a per‑trade basis before committing large volumes.

In contrast, major exchanges such as Binance publish tiered fee structures that can drop below 0.1% when using native tokens. The opacity on Bitpin’s side makes direct cost comparison challenging.

Customer Support & Community

Bitpin advertises 24/7 support, even on official holidays. Contact channels include in‑app chat, a dedicated phone line and, for high‑value customers, in‑person consultations in Tehran. The response time reported by users averages under five minutes for chat queries.

Educational resources are also part of the platform: market news feeds, a simple glossary of terms and occasional webinars on crypto basics. However, the community is largely localized; the exchange does not have an official Reddit or Discord presence that international platforms enjoy.

How Bitpin Stacks Up Against Global Exchanges

The table makes it clear: Bitpin excels at local fiat integration and offers a stable, low‑tech environment, but it lags behind in product variety, fee clarity and global accessibility.

Pros and Cons

• Pros
  • Native Toman support makes buying crypto with local money effortless.
  • High cold‑storage ratio and mandatory 2FA protect assets.
  • Mobile app is lightweight, fast, and stays online for core trading functions.
  • 24‑hour support tailored to Persian‑speaking users.
• Cons
  • Fee schedule is not publicly detailed - hidden costs possible.
  • No advanced trading tools (margin, futures, API for bots).
  • Limited to the Iranian market; international withdrawals can be slower.
  • Lack of a broader community forum reduces peer‑to‑peer learning.

Who Should Use Bitpin?

If you are an Iranian resident who wants a straightforward way to convert Toman to Bitcoin or USDT, Bitpin is a solid choice. It also fits users who value a platform that stays online constantly and offers local customer service in Persian. Conversely, professional traders seeking low‑fee tiered pricing, futures contracts or extensive API access will likely find the platform too basic.

Final Verdict

Bitpin delivers on its promise of a locally focused crypto gateway. Security measures meet industry norms, the mobile experience is reliable, and the integration with Toman fills a real market need. The biggest drawbacks are the opaque fee structure and the absence of advanced trading features that power users expect from global exchanges. For everyday Iranian investors, Bitpin feels like a safe, convenient door into the crypto world; for anyone looking beyond spot trades, the platform quickly shows its limits.