Bitpin Exchange Review 2025: Features, Security & Fees

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Bitpin:

Binance:

Coinbase:

Bitpin Fee Range: 0.2% - 0.5%

Binance Fee: 0.1% (with BNB)

Coinbase Fee: 0.5% - 1.49%

Note: Bitpin's fee structure is not fully transparent. The calculator uses reported rates from user feedback.

Key Takeaways

  • Bitpin is Iran’s home‑grown crypto exchange, launched in 2020 and built for the local market.
  • It stores the bulk of user funds in cold storage and enforces two‑factor authentication.
  • Supported assets include Bitcoin (via Lightning Network), Ethereum, Binance Smart Chain, TRON and USDT, plus native Toman pairs.
  • Mobile app has 100k+ downloads, a 3.9‑star rating and features real‑time price updates, gift‑card creation and basic market analysis tools.
  • Fee details are vague, so cost‑conscious traders should compare with global platforms before committing.

When it comes to Iranian crypto platforms, Bitpin is a crypto exchange launched in 2020 that serves the Iranian and broader Middle‑Eastern market. It supports Toman and popular coins such as Bitcoin (BTC), Ethereum (ETH), and stablecoin USDT. This Bitpin review walks through its security, features, fees and how it measures up against the big international names.

What is Bitpin?

Bitpin positions itself as a regional gateway to digital assets for Iranian users. The platform offers spot trading, a built‑in wallet and a simple fiat‑on‑ramp that converts Iranian Toman into crypto and back again. Because sanctions limit access to foreign exchanges, Bitpin fills a practical gap: locals can buy Bitcoin, Ethereum or USDT without needing a foreign bank account.

Security & Custody

The exchange’s security architecture revolves around three core pillars:

  1. Cold storage. Approximately 95% of user balances are kept offline, reducing exposure to online hacks.
  2. Two‑factor authentication (2FA). Every login requires a password plus a time‑based one‑time code, usually generated by Google Authenticator.
  3. Device‑level encryption. The mobile app encrypts private keys on the device and never exposes them to the server.

The development team markets Bitpin as an “unhackable platform,” but the usual advice still applies: use a strong, unique password, enable 2FA and store large holdings in an external hardware wallet.

Trading Features & Supported Assets

Bitpin’s market coverage focuses on the most widely used blockchains. The current list includes:

  • Bitcoin Lightning Network (BTC‑LN) - fast, low‑fee BTC transfers.
  • Ethereum (ETH) - standard ERC‑20 tokens.
  • Binance Smart Chain (BSC) - BEP‑20 token support.
  • TRON (TRX) - popular for meme tokens.
  • Tether (USDT) - stablecoin pegged to the US dollar.
  • Native Toman (IRR) pairings that let users trade directly against their local fiat.

Unlike many global exchanges, Bitpin does not currently offer derivatives, margin trading or advanced order types like iceberg or trailing stop orders. The focus remains on straightforward spot transactions and a basic wallet.

Pixar-style view of a vault, 2FA phone, and glowing shield representing Bitpin security.

Mobile App Experience

The Android app, available on Google Play, has crossed the 100000‑download mark and holds a 3.9‑star rating based on more than 1700 reviews (June2025). Users praise its reliability - one reviewer wrote, “Bitpin never deactivates the purchase and sale of currency.” The app includes:

  • Live price tickers that update by the second.
  • Gift‑card creation for crypto transfers without fees.
  • Basic charting tools (candlestick, volume) for market analysis.
  • One‑click conversion of “dust” balances into usable amounts.
  • 24‑hour customer‑support chat embedded within the app.

Regular updates (last on 9June2025) suggest an active development team responsive to user feedback.

Fees & Cost Transparency

One of the most noticeable gaps in public information is Bitpin’s fee schedule. The website does not publish a detailed table of maker/taker rates, withdrawal fees or deposit charges. Based on anecdotal user reports, typical taker fees appear to sit between 0.2% and 0.5% for spot trades, while withdrawals of Bitcoin via Lightning are charged a flat 0.00001BTC. Because exact numbers are not official, traders who prioritize low costs should verify fees on a per‑trade basis before committing large volumes.

In contrast, major exchanges such as Binance publish tiered fee structures that can drop below 0.1% when using native tokens. The opacity on Bitpin’s side makes direct cost comparison challenging.

Customer Support & Community

Bitpin advertises 24/7 support, even on official holidays. Contact channels include in‑app chat, a dedicated phone line and, for high‑value customers, in‑person consultations in Tehran. The response time reported by users averages under five minutes for chat queries.

Educational resources are also part of the platform: market news feeds, a simple glossary of terms and occasional webinars on crypto basics. However, the community is largely localized; the exchange does not have an official Reddit or Discord presence that international platforms enjoy.

How Bitpin Stacks Up Against Global Exchanges

Feature comparison: Bitpin vs Binance vs Coinbase
Feature Bitpin Binance Coinbase
Supported fiat Toman (IRR) USD, EUR, BUSD, etc. USD, EUR, GBP
Spot trading pairs BTC‑LN, ETH, BSC, TRX, USDT + Toman 300+ coins, 1200+ pairs 250+ coins
Derivatives No Futures, Perpetuals, Options No (US platform)
Mobile app rating (Android) 3.9 / 5 (1700+ reviews) 4.5 / 5 (5000+ reviews) 4.3 / 5 (3800+ reviews)
Cold storage ratio ≈95% ≈98% ≈98%
2FA Yes (SMS/Google Authenticator) Yes (SMS/Authenticator/YubiKey) Yes (SMS/Authenticator)
Fee transparency Limited public info Published tiered schedule Published flat fees + spread
Regulatory environment Iranian financial rules, sanctions‑aware Global, subject to AML/KYC US‑centric, strict compliance

The table makes it clear: Bitpin excels at local fiat integration and offers a stable, low‑tech environment, but it lags behind in product variety, fee clarity and global accessibility.

Pixar-style balance scale showing Bitpin's pros on one side and cons on the other.

Pros and Cons

  • Pros
    • Native Toman support makes buying crypto with local money effortless.
    • High cold‑storage ratio and mandatory 2FA protect assets.
    • Mobile app is lightweight, fast, and stays online for core trading functions.
    • 24‑hour support tailored to Persian‑speaking users.
  • Cons
    • Fee schedule is not publicly detailed - hidden costs possible.
    • No advanced trading tools (margin, futures, API for bots).
    • Limited to the Iranian market; international withdrawals can be slower.
    • Lack of a broader community forum reduces peer‑to‑peer learning.

Who Should Use Bitpin?

If you are an Iranian resident who wants a straightforward way to convert Toman to Bitcoin or USDT, Bitpin is a solid choice. It also fits users who value a platform that stays online constantly and offers local customer service in Persian. Conversely, professional traders seeking low‑fee tiered pricing, futures contracts or extensive API access will likely find the platform too basic.

Final Verdict

Bitpin delivers on its promise of a locally focused crypto gateway. Security measures meet industry norms, the mobile experience is reliable, and the integration with Toman fills a real market need. The biggest drawbacks are the opaque fee structure and the absence of advanced trading features that power users expect from global exchanges. For everyday Iranian investors, Bitpin feels like a safe, convenient door into the crypto world; for anyone looking beyond spot trades, the platform quickly shows its limits.

Frequently Asked Questions

Is Bitpin safe for storing large amounts of crypto?

Bitpin keeps about 95% of assets in cold storage and enforces two‑factor authentication for every login. While the technical safeguards are solid, it’s still wise to move significant holdings to a personal hardware wallet for the highest security.

What fiat currencies can I use on Bitpin?

The platform only supports the Iranian Toman (IRR) for fiat‑on‑ramp and off‑ramp functions. There are no USD, EUR or other foreign fiat options.

Are there any hidden fees I should watch out for?

Because Bitpin does not publish a full fee schedule, users have reported taker fees between 0.2% and 0.5% and small flat withdrawal fees for Bitcoin Lightning. Always double‑check the fee preview before confirming a trade.

Can I trade futures or margin on Bitpin?

No. Bitpin currently offers only spot trading. If you need leverage or derivatives, you’ll have to look at larger exchanges that support those products.

How good is the customer support?

Support is available 24hours a day via in‑app chat, phone and even face‑to‑face appointments in Tehran. Users typically receive a reply within a few minutes during peak hours.

14 Comments

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    VEL MURUGAN

    October 13, 2025 AT 09:21

    Bitpin’s cold‑storage ratio is impressive, yet the lack of a published fee schedule remains a glaring weakness. Users should verify taker fees on each trade to avoid surprise costs. The platform’s 2FA requirement adds a necessary layer of security.

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    Russel Sayson

    October 16, 2025 AT 20:41

    The geopolitical constraints that drive Iranian users toward Bitpin are not merely a footnote; they shape the very core of the exchange’s value proposition. By offering Toman‑denominated pairs, Bitpin sidesteps the need for foreign banking relationships, a boon for locals shackled by sanctions. However, this convenience comes at the price of opacity, as the fee structure is buried behind anecdotal reports rather than a transparent ledger. Traders accustomed to Binance’s tiered discounts may find Bitpin’s flat 0.2‑0.5 % taker rates steep, especially when volume escalates. The absence of derivatives or margin products further narrows the platform’s appeal to speculative power‑users. On the security front, the 95 % cold‑storage claim aligns with industry standards, yet the lack of third‑party audits leaves a lingering doubt. Two‑factor authentication, while mandatory, is limited to SMS and Google Authenticator, offering less flexibility than hardware tokens. The mobile app’s 3.9‑star rating suggests solid performance, but user reviews frequently mention occasional latency during peak trading hours. Customer support’s promise of five‑minute response times is commendable, though the in‑app chat can become inundated during market spikes. From a developer’s perspective, the API is rudimentary, providing only basic market data and order placement without websockets. This limits the ability of algorithmic traders to execute high‑frequency strategies on Bitpin. In contrast, global exchanges invest heavily in developer ecosystems, offering sandbox environments and extensive documentation. For the average Iranian investor seeking a simple entry point into crypto, Bitpin remains a viable gateway. Yet, as soon as one’s ambitions outgrow spot trading, the platform’s shortcomings become starkly apparent. In short, Bitpin is a solid local solution hampered by limited transparency and feature depth, making it a stepping stone rather than a final destination.

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    Isabelle Graf

    October 20, 2025 AT 08:01

    If you value crystal‑clear pricing, you should steer clear of platforms that hide their fees behind vague statements.

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    Mandy Hawks

    October 23, 2025 AT 19:21

    The absence of advanced order types reflects Bitpin’s focus on accessibility over sophistication. Yet, seasoned traders may find this simplicity restrictive.

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    Scott G

    October 27, 2025 AT 06:41

    While the reported cold‑storage ratio is reassuring, prudent investors should still consider external hardware wallets for large holdings. Maintaining diversified custody remains the cornerstone of sound crypto risk management.

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    Shane Lunan

    October 30, 2025 AT 18:01

    Bitpin looks decent for buying BTC with IRR but the fee mystery is a pain point. The app runs smooth most of the time but sometimes it lags. Overall it’s okay for beginners.

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    Jeff Moric

    November 3, 2025 AT 05:21

    I’ve seen several friends transition to Bitpin without major hiccups, thanks largely to the Persian‑speaking support team. If you run into an issue, the in‑app chat usually resolves it within minutes.

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    Kevin Duffy

    November 6, 2025 AT 16:41

    Great to have a local exchange that actually works! 🚀 The UI feels light and fast, and the 24/7 help is a real plus. 👍

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    Tayla Williams

    November 10, 2025 AT 04:01

    In summarry, Bitpin provides a functional gateway for Iranian traders; however, the obscured fee strucure may deter some users. The platform's emphasis on local fiat integration is commendable yet could benefit from greater transparency.

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    Brian Elliot

    November 13, 2025 AT 15:21

    Do you think Bitpin will eventually introduce an API for developers? It would be interesting to see how the ecosystem evolves.

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    Marques Validus

    November 17, 2025 AT 02:41

    Enter the arena where regional meets crypto Bitpin stands as a beacon for Toman traders but shadows linger in fee opacity The platform touts 95 percent cold storage yet audits remain unseen The UI delivers sleek performance but occasional lag spikes test patience For power users the lack of futures is a dealbreaker The support team shines with rapid replies but only in Persian The future roadmap is unclear and speculation runs wild

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    Mitch Graci

    November 20, 2025 AT 14:01

    Wow!!! Another exchange that pretends to be "independent" yet hides its fees like a secret society!!! How patriotic!!! 🙄🙄🙄

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    Michael Grima

    November 24, 2025 AT 01:21

    Nice try Bitpin but your vague fees feel like a magician's trick.

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    Millsaps Crista

    November 27, 2025 AT 12:41

    Focus on the security features you’ve got-they’re solid. Keep an eye on the fee updates and you’ll stay ahead.

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